Language Expertise That Eliminates Confusion and Builds Trust

ELS is a professional language solutions company built to eliminate communication barriers in high stake environments. We help organizations deliver accurate, culturally aligned communication through trained interpreters and certified translators who specialize in healthcare, legal, resettlement, government, and corporate settings.

Our services go beyond word-for-word translation. Every engagement is designed to ensure compliance, precision, and confidence. By combining a global network of certified linguists with industry-specific training, advanced scheduling technology, and real-time support, we enable seamless communication in multilingual environments.

Our services go beyond word-for-word translation. Every engagement is designed to ensure compliance, precision, and confidence. By combining a global network of certified linguists with industry-specific training, advanced scheduling technology, and real-time support, we enable seamless communication in multilingual environments.

We understand that even a single misunderstanding can compromise patient care, delay legal proceedings, or introduce risk in public services. That’s why accuracy, confidentiality, and cultural sensitivity are embedded in every service we provide. Whether supporting a medical consultation, legal meeting, government appointment, or corporate communication, ELS delivers interpretation and translation services organizations can trust with complete confidence.

Today, ELS supports thousands of users across North America with access to over 50 languages. Our team works to ensure every interaction is clear, respectful, and professionally handled, allowing clients, patients, and communities to communicate with confidence.

Our Mission

To deliver accurate, culturally responsive language services that enable clear communication and informed decision-making in critical moments.

Our Vision

To be a trusted leader in language access, empowering communities and organizations to communicate confidently across cultures and languages.

0

+

Year Experience

10

+

Languages

10

+

Users

Why ELS Exists

ELS was established to address a critical gap in language services—unreliable interpretation, inconsistent quality, and cultural misunderstandings that led to delays, risk, and lost trust. In sectors where communication directly affects patient care, legal outcomes, and public confidence, these challenges could not be ignored.

We built ELS on a foundation of certified professionals, rigorous quality standards, and a commitment to accuracy in every interaction. Today, many organizations rely on ELS for communication that is clear, compliant, and dependable—when it matters most.

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Values

Values That Shape Every Interaction

The standards we uphold ensure organizations receive language support that is not only precise and dependable, but also respectful of their unique needs and contexts.

Accuracy First

Every interpretation and translation is delivered with precision—no guesswork.

Cultural Understanding

We preserve tone, context, and intent to ensure meaningful communication.

Integrity and Confidentiality

We maintain strict privacy standards and regulatory compliance for all sensitive conversations.

Professional Expertise

Certified linguists with specialized training in healthcare, legal, and government settings.

Reliable Support

Fast, dependable service—even in urgent and time-sensitive situations.

Meet the Team

Professional Standards

Quality is built into our process. From stringent screening and certification checks to continuous evaluation, we ensure our linguists and coordinators meet the highest bar. The result? You are always connected with a language professional who understands the technical terms and communication culture of your industry.

Administrative Staff

Reyhane Heydarpou

Administrative Coordinator

Sofia Salmoun

Administrative Coordinator

Sara Ashnaei Afnan

Translations Coordinator

Mike Hipson

Client Relations Facilitator

Our Interpreters

Ale Zamora

Spanish Interpreter

Arthur Zeng

Mandarin Interpreter

Ernest Nii-Aponsah

Ga/Akan Interpreter

Ghazwan Kazzaz

Arabic/Spanish Interpreter

Gisele Umutoni

Kinyarwanda Interpreter

Jawid Farus

Pashto Interpreter

Le Yi He

Cantonese / Mandarin Interpreter

Lena Elif Sun

Turkish Interpreter

LIA T. BAATAI

Tigrinya Interpreter

Mariya Al-Kassem

Arabic/Ukrainian Interpreter

Mohammed Ali

Somali/Swahili Interpreter

Monia Juslaine

Kinyarwanda Interpreter

Monicah Jemeli Chemulwo

Swahili Interpreter

Rufaida Alkhbbaz

Arabic Interpreter

Sena Yildirim

Turkish Interpreter

Vien Nguyen

Vietnamese interpreter

Vivian Samir

Arabic Interpreter

Contact our team for tailored interpretation and translation support.

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Contact

613.305.4552

Unit #129-221 Queen St, Kingston, ON, K7K 1B4, CANADA

Timings

Mon to Fri

8:30 AM to 4:00 PM

Sat - Sun

On Call

Emergency

On Call

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